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Terms and Conditions

These terms govern your use of this website and, where noted, the services we provide. Please read section 6 onwards carefully if you are considering an AI Business Partner plan.

1. Who we are

Results2Go is a sole trader business operated by Jo O'Kelly, of Rua do Viveiro, Lagoa, Portugal. In these terms "we", "us" and "our" mean Results2Go, and "you" means the business using this website or our services. You can reach us at jo@results2go.com.

2. Business customers only

We supply our services to businesses acting in the course of their trade or profession. We do not supply to consumers, and our services are not intended for personal or household use. Consumer protection rules, including the fourteen-day right of withdrawal under EU and Portuguese consumer law, therefore do not apply to our agreements. By engaging us you confirm that you are acting in a business capacity and have authority to bind the business you represent.

3. Using this website

You may use this website for lawful purposes connected with evaluating or using our services. You must not attempt to disrupt the site, gain unauthorised access to it, extract its content systematically, or use it in any way that breaches applicable law.

We aim to keep the site available and accurate, but we do not guarantee that it will be uninterrupted or error-free, and we may change or withdraw any part of it without notice. Our disclaimer and privacy policy also apply.

4. The Busywork Audit

The Busywork Audit produces an indicative estimate based entirely on figures you enter yourself. It is a guide to help you think about where your time goes. It is not a professional assessment, a survey of your business, or a promise of any particular result, and you should not rely on it alone for business decisions.

5. The AI Strategy Call

The AI Strategy Call is free and carries no obligation on either side. Anything discussed on it, including views on what could be automated and roughly what that might be worth, is preliminary and non-binding. We may decline to take on work following a call, for any reason.

6. Our services

Where you engage us on a plan, we design, build, install and maintain an AI system for your business. What that includes depends on the plan and is recorded in the service agreement we sign with you. Plans are described on our website in general terms; the service agreement is what governs the specific work, and it takes precedence over these terms and over any website copy if the two differ.

7. Plans, pricing and payment

  • There are two charges: a one-off setup fee for building your system, and a monthly retainer for keeping it running afterwards.
  • The setup fee is payable before the build starts. It is based on the number of modules being built, at the per-module rate published on our website.
  • If you have paid for an AI Audit, that fee is credited in full against the setup fee.
  • The retainer starts when your system goes live — the day it is running and you can use it — and is charged monthly in advance from then. Nothing monthly is charged during the build. If the build runs long, that is our problem, not something you pay for twice.
  • Additional modules are charged at the per-module rate published on our website at the time you add them, as a one-off build charge. If adding them takes you past the number included in your plan, your retainer moves to the next plan's rate from the following month.
  • Prices are stated in US dollars and are exclusive of VAT and any other applicable taxes, which are added where required.
  • You are responsible for the cost of any third-party subscriptions or hardware your system depends on.
  • If a monthly payment does not go through, we will tell you and try again. If it stays unpaid the service pauses until it is back in order — it is a subscription, so it stops rather than running up a debt. Nothing is deleted while it is paused.
  • If the setup fee is not paid, the build does not start. There is nothing to suspend and nothing owed.

8. How long it runs

There is no minimum term. The retainer runs month to month and either of us can end it — you are not tied in for a year, or for any other period.

The retainer rate does not step down over time. It is already the ongoing price, because the build was paid for separately at the start rather than spread across your monthly payments.

9. Ending the agreement

Ending it

You may end the agreement at any time on thirty days' written notice. There is no minimum term and no early-exit charge of any kind.

No build-out fee

There is no build-out fee. The build is paid for by the setup fee at the start, so there is never an unrecovered build cost to claw back when you leave.

If we are at fault

If you end the agreement because we have materially breached it and have failed to fix the breach within thirty days of you telling us in writing, no further payment is due and we will refund the unused part of any month already paid.

What happens on exit

There is nothing for us to hand back. Your system was built on your own machine, under your own accounts, using your own data — we never held any of it. There is nothing to return, and nothing to hand over that you do not already have running.

What ends is the service: maintenance, improvements and support. Your system does not switch off. It carries on doing what it already does — but connections to other software drift and break over time, and without us maintaining them the system will gradually stop working as well as it did. Any fees properly incurred up to the end date remain payable.

If we host it for you rather than it running on your own hardware, we will give you a reasonable period to move it elsewhere and will not withhold access while you do.

10. Your responsibilities

For the work to succeed, we need you to give us timely access to the people, systems, accounts and information the build depends on; to provide accurate information about how your business operates; to hold valid licences for any third-party software your system connects to; and to nominate someone who can make decisions and answer questions. Delays caused by these not being in place may push back delivery, and do not change the fees due.

11. Where your system runs, and your data

You choose whether your system runs on hardware you own or in a private hosted environment. Either way, the data your system holds remains yours. We process it only to deliver and support the service, as set out in our privacy policy and in the data processing terms of your service agreement. Where a component of your system needs to send data to an outside service in order to function, we will tell you which service and why before it is connected.

You remain the data controller for personal data in your own business records, and you are responsible for having a lawful basis for us to process it on your behalf.

12. Intellectual property

You own the system we deliver to you. On full payment of the fees due, all rights in the AI system built specifically for your business — including its configuration, prompts, workflows, integrations and documentation — belong to you.

Two things sit outside that. First, we keep ownership of anything we already had before working with you, and of the general tools, libraries, methods and know-how we use across our work; you receive a perpetual, worldwide, royalty-free licence to use those to the extent they are embedded in your system. Second, software licensed to us or to you by third parties remains governed by its own licence.

Nothing here prevents us from using the general skills and experience gained on your project in other work, provided we disclose nothing confidential to you.

13. Third-party services and AI models

Your system may rely on third-party services, including AI model providers. Those services are governed by their own terms, may change their pricing, capabilities or availability, and may be withdrawn. We will tell you if a change materially affects your system and work with you on an alternative, but we are not responsible for a third party's acts, outages or price changes.

14. What AI can and cannot do

AI systems produce output based on patterns, and can be wrong, incomplete, or confidently mistaken. We build in checks appropriate to each task, but you should keep human oversight over decisions that carry legal, financial, safety or reputational weight. Your AI system is a tool to support your judgement, not a replacement for it, and it does not provide legal, financial, tax or medical advice.

15. Confidentiality

Each of us will keep the other's confidential information confidential, use it only for the purpose of the agreement, and not disclose it without permission, except where disclosure is required by law. This obligation continues for three years after the agreement ends.

We will not name you as a client or describe your project publicly without your written permission.

16. Warranties

We warrant that we will provide the services with reasonable care and skill, in line with good industry practice. We do not warrant that your system will be free of all errors, that it will produce any particular commercial result, or that it will be available without interruption. Any estimate of hours saved, revenue gained or cost avoided is an illustration, not a guarantee. To the fullest extent permitted by law, all other warranties and conditions implied by statute or common law are excluded.

17. Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

Subject to that, we are not liable for loss of profit, loss of revenue, loss of anticipated savings, loss of business or opportunity, loss of goodwill, or for any indirect or consequential loss, however arising.

Subject to the same, our total liability arising out of or in connection with the agreement, whether in contract, tort including negligence, breach of statutory duty or otherwise, is limited in aggregate to the total fees you paid us in the twelve months immediately before the event giving rise to the claim.

You are responsible for keeping your own backups of business-critical data, unless backup is expressly part of the service we agreed.

18. Suspension and termination by us

We may suspend or end the agreement on written notice if you fail to pay an undisputed invoice within thirty days of a reminder, if you materially breach the agreement and do not fix it within thirty days of being asked, if you become insolvent or cease trading, or if continuing would require us to act unlawfully. Fees already incurred remain payable.

19. General

Neither of us is liable for failure to perform caused by events genuinely outside our reasonable control, provided we tell the other promptly and work to limit the effect.

You may not transfer the agreement without our written consent, which we will not withhold unreasonably. If any provision is found unenforceable, the rest continues to apply. A delay in enforcing a right is not a waiver of it. Nothing in the agreement creates a partnership, joint venture or employment relationship between us.

20. Changes to these terms

We may update these website terms from time to time, and the version published here is the one that applies to your use of the site. The terms of a signed service agreement do not change because this page changes; those can be varied only in writing between us.

21. Governing law

These terms, and any dispute arising from them, are governed by Portuguese law, and the courts of Portugal have exclusive jurisdiction.

22. Contact

Results2Go
Rua do Viveiro
Lagoa, Portugal
Email: jo@results2go.com

Last updated: 20 August 2026