Privacy Policy
1. Introduction
Results2Go ("we," "our," or "us"), located at Rua do Viveiro, Lagoa, Portugal, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website and services.
2. Information We Collect
2.1 Information You Provide
When requesting a demo or interacting with our website, you may provide:
- Name and job title
- Business contact information
- Company name and details
- Email address and phone number
- Business requirements and preferences
- Any additional information you choose to provide
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Cookies and usage data
- Date and time of visits
3. How We Use Your Information
We process your personal data for the following purposes:
- To provide and manage our AI voice and chat agent services
- To contact you regarding demos and services
- To process and respond to your inquiries
- To send you marketing and promotional communications (with consent)
- To improve our website and services
- To comply with legal obligations
- To protect our legal rights and prevent misuse
4. Legal Basis for Processing
We process your information based on:
- Your consent
- Performance of a contract
- Our legitimate business interests
- Compliance with legal obligations
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6. Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Professional advisers and consultants
- Regulatory authorities when required by law
- Potential buyers in case of a business sale or merger
We do not sell your personal data to third parties.
7. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR requirements.
8. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at info@results2go.com.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age, and we do not knowingly collect data from minors.
11. Cookies Policy
Our website uses cookies and similar technologies. You can control cookie preferences through your browser settings. Essential cookies cannot be disabled as they are required for website functionality.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website.
13. Contact Us
For any questions about this Privacy Policy or our data practices, please contact us at:
Results2Go
Rua do Viveiro
Lagoa, Portugal
Email: info@results2go.com
14. Supervisory Authority
You have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD):
Comissão Nacional de Proteção de Dados
Av. D. Carlos I, 134, 1º
1200-651 Lisboa
Portugal
Website: www.cnpd.pt